Frequently asked questions
Our Markings
We have a wide range of different markings for Electric Vehicle Charging Points including symbols, text, numbers, and line.
All our markings are made from ultra-durable preformed thermoplastic. This material lasts significantly longer than paint, has anti-slip properties, and is suitable for high traffic areas.
- There are 26 different colours to choose from
- Complex designs are no problem
- Thickness is consistent
- Built-in glass bead promises high slip resistance
- Pre-cut designs are easy to install with precision
- UV resistance means colours won’t fade
- Non-toxic and contains no lead or chromates.
Providing they are installed correctly, thermoplastic markings will last for at least 4 years and this is supported by our 4 year guarantee.
Our preformed thermoplastic has a slip-resistance standard of 65. For initial slip resistance on installation, we recommend sprinkling extra glass bead on top.
You can choose from 26 bold colours for your thermoplastic markings.
Our EV Bay markings start off as a computer-made design, created by our talented in-house graphic designers. Once the design has received approval, the file is sent to our state-of-the-art waterjet cutting machine and the design is accurately CNC cut by an extremely high-pressure water jet. Our warehouse team then assembles the marking pieces and packages it up ready for delivery.
Once the markings have been cut, our warehouse team puts the pieces together, before packaging them up ready for delivery.
Yes, we can. If you have a design in mind that you can’t spot on our website, we can work with you to create your own custom design. Whatever the size or complexity of your project, we’re happy to assist.
Preformed thermoplastic can become more rigid in colder temperatures. When stored or handled in cool conditions, the material may feel less flexible and could be more prone to snapping if bent before installation or handled without care. This is due to the nature of thermoplastic, which softens when warm and hardens when cold.
See install section below for how to handle the material in different conditions.
Installation
If you have experience in road or playground marking, yes! Our EV Bay markings are sent with their own specification sheet, so you’ll know exactly how to mark it out.
We would recommend undertaking some training if you have never installed thermoplastic markings before. If it is not installed correctly, the marking may not properly bond to the surface and won’t last as long. Get in touch with us for advice if you’re unsure.
Follow our simple step-by-step guide below:
- Make sure the ground where the new marking is going is clean and free from any debris.
- Using a string line and chalk, mark out the design as per the measurements provided on the specification sheet.
- Prime the area where the new marking is going and wait for it to dry.
- Position the new marking on the surface, making sure it’s exactly as per the specification sheet.
- Heat the marking until it is molten and bonded to the surface.
- For initial slip resistance, sprinkle additional glass bead over the top.
We’re happy to help and willing to provide useful tips and training to make sure you’ve got all the skills and knowledge you need to install well.
If the surface is less than a year old, you do not need to use primer. On any surface older than a year, primer should be used to help seal the surface and extend the lifespan of the marking.
Our EV Bay markings have a built-in glass bead, which when heated, sinks into the marking to ensure slip resistance throughout its lifespan as it wears. For initial slip resistance, we recommend sprinkling additional glass bead on the marking 15-30 seconds after you’ve finished heating it.
This is not something we would recommend unless there’s not much left of the existing markings and what is there is well worn and hasn’t failed. Otherwise, the new marking will only last as long as the one underneath it.
Existing thermoplastic markings can be reheated and scraped down to a level surface. However, this method is only suitable if you are covering it completely. Our sister company, TPMR Ltd, can remove existing markings professionally using a vapour blasting method, so let us know if this is something you’re interested in.
You should wait a minimum of six to eight weeks before installing thermoplastic markings onto new tarmac. This is particularly important when a smaller stone size is used in the tarmac.
We work closely with a number of thermoplastic marking installers in the UK so please let us know and we can point you in the right direction.
Delivery
We offer worldwide shipping! If you’re overseas, let us know where you are based and what you would like to order, and we can provide a free quotation for you.
For UK deliveries:
Small items under 10kg that can fit into a box approximately 45cm x 30cm x 15cm in size would cost £15 to deliver.
Orders between £100 – £499 that require a pallet would cost £70 to deliver.
Orders between £500 – £999 would cost £35 to deliver.
We offer free delivery on orders over £1,000!
Charges may apply on hazardous goods.
For international deliveries:
We are able to arrange international shipping for you, however, you may prefer to arrange your own shipping if you already have an established relationship with an international courier.
Order before 12pm and your products will be shipped the very next day (weekdays only). All deliveries are then on a next day service. For example, order before 12pm on Monday and your order will be delivered on Wednesday. Order after 12pm on Monday to receive your order on Thursday.
Standard delivery windows are between 8am-6pm.
Yes, you are welcome to collect from our Hampshire warehouse in Lee-on-the-Solent! Just let us know in advance and we will ensure it’s packaged and palletised, ready for an agreed date and time.
We pack all orders in flat boxes and palletise all shipments to minimise breakages or damage. Small items under 10kg may be sent in a smaller box.
Orders
Our minimum order value is £100 + VAT.
We are equipped to supply thermoplastic markings for very large projects! So, there is no maximum order.
Most of our markings are made to order so we kindly ask that payment is made in advance. Products will not be shipped until payment has cleared.
We accept payment in any of the following ways:
- Card payment online.
- Bank Transfer to account no. 54772370 and sort code 52-41-32.
Orders will be processed on receipt of payment.
Returns
We are unable to offer refunds for bespoke or made to order products. However, you can return your order in exchange for a credit note that can be used towards other purchases from us. Credit notes are valid for 12 months from the date of issue.
We will rectify this as soon as possible so please let us know if something is missing from your order.
Pricing
EV Bays is a subsidiary company of Supply Only Playground Markings (SOPM), one of the largest suppliers of thermoplastic markings in the UK. SOPM continue to adapt processes to ensure optimum efficiency and allow any savings to be passed onto customers.
We’re confident we provide the best value for quality thermoplastic markings but let us know if you have found cheaper prices!
All prices on our website are exclusive of VAT.
If you require a bespoke design, different from those on our website, please get in touch with us and we’ll supply you with a free quotation.
Still have a question you would like to ask? Contact us – and we’ll be happy to help.